Rafiki incident

Incident affecting ORANGE in SENEGAL 🇸🇳

Minor Resolved View vendor source →

Rafiki experienced a minor incident on August 21, 2026, lasting 2d 16h. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 11:55 PM UTC
Resolved
Aug 24, 2026, 04:36 PM UTC
Duration
2d 16h
Detected by Pingoru
Aug 21, 2026, 11:55 PM UTC

Update timeline

  1. investigating Aug 21, 2026, 11:55 PM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components Orange (Full outage)

  2. monitoring Aug 23, 2026, 06:46 AM UTC

    Status: Monitoring Disbursements previously impacting ORANGE in SENEGAL 🇸🇳 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components Orange (Operational)

  3. resolved Aug 24, 2026, 04:36 PM UTC

    Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage