Rafiki incident

Incident affecting all bank in THE PHILIPPINES 🇵🇭

Minor Resolved View vendor source →

Rafiki experienced a minor incident on August 28, 2026 affecting All Banks and All Banks and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 01:47 AM UTC
Resolved
Aug 28, 2026, 02:05 AM UTC
Duration
18m
Detected by Pingoru
Aug 28, 2026, 01:47 AM UTC

Affected components

All BanksAll BanksAll BanksAll BanksAll BanksAll BanksAll BanksAll BanksAll BanksAll Banks

Update timeline

  1. investigating Aug 28, 2026, 01:47 AM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components All Banks (Full outage)

  2. resolved Aug 28, 2026, 02:04 AM UTC

    Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other

  3. resolved Aug 28, 2026, 02:05 AM UTC

    Status: Resolved Dear Valued Client, We're pleased to let you know that bank transfers to Phillipines are now completing successfully. The outage has been resolved, and services have been fully restored. Thank you for your patience and understanding while we worked to resolve the issue. Regards, Rafiki Operations Team. Affected components All Banks (Operational)