Rafiki experienced a minor incident on September 2, 2026, lasting 20h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 02, 2026, 08:04 AM UTC
Status: Investigating Dear Valued Client, We’re once again experiencing downtime processing Orange transfers in Cameroon due to an outage with our partner. Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored. Apologies for the inconvenience. Regards, Rafiki Operations Team.
- resolved Sep 03, 2026, 04:30 AM UTC
Status: Resolved Dear valued client, The issue with ORANGE CM has now been resolved and transfers are completing successfully. You may resume traffic if you haven't already. Thank you.