Rafiki incident

Incident affecting MTN in CAMEROON 🇨🇲

Minor Resolved View vendor source →

Rafiki experienced a minor incident on September 12, 2026 affecting MTN and MTN and 1 more component, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 01:34 AM UTC
Resolved
Sep 12, 2026, 07:51 AM UTC
Duration
6h 17m
Detected by Pingoru
Sep 12, 2026, 01:34 AM UTC

Affected components

MTNMTNMTNMTNMTNMTN

Update timeline

  1. investigating Sep 12, 2026, 01:34 AM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components MTN (Full outage)

  2. monitoring Sep 12, 2026, 03:48 AM UTC

    Status: Monitoring Disbursements previously impacting MTN in CAMEROON 🇨🇲 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components MTN (Operational)

  3. resolved Sep 12, 2026, 07:51 AM UTC

    Status: Resolved We are glad to inform you that we are now observing normal flows to MTN in Cameroon. Affected components MTN (Operational)