Rafiki experienced a minor incident on September 17, 2026, lasting 8h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 17, 2026, 01:42 AM UTC
Status: Investigating Dear valued client, We are experiencing downtime processing transactions to Access Bank in NIGERIA due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership.
- resolved Sep 17, 2026, 10:25 AM UTC
Status: Resolved Dear Valued Client, We are glad to inform you that we are now observing normal flows to Access Bank in NG. Thank you for your continued trust and partnership.