Rafiki experienced a minor incident on September 19, 2026, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 19, 2026, 10:43 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components MTN (Full outage)
- monitoring Sep 20, 2026, 12:09 AM UTC
Status: Monitoring Disbursements previously impacting MTN in UGANDA 🇺🇬 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components MTN (Operational)
- resolved Sep 20, 2026, 01:31 AM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Maintenance