Rafiki incident

Incident affecting Allbank Inc. in THE PHILIPPINES 🇵🇭

Minor Resolved View vendor source →

Rafiki experienced a minor incident on September 29, 2026, lasting 15h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 04:07 PM UTC
Resolved
Sep 30, 2026, 07:53 AM UTC
Duration
15h 45m
Detected by Pingoru
Sep 29, 2026, 04:07 PM UTC

Update timeline

  1. investigating Sep 29, 2026, 04:07 PM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components Allbank Inc. (Full outage)

  2. investigating Sep 29, 2026, 04:13 PM UTC

    Status: Investigating Kindly be informed that this downtime is affecting all transfers in the PHP Corridor. Affected components Grab (Full outage) All Wallets (Full outage) Allbank Inc. (Full outage) G-cash (Full outage) Coins (Full outage) Maya (Full outage)

  3. resolved Sep 30, 2026, 07:53 AM UTC

    Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage