Rafiki incident

Incident affecting all bank in THE PHILIPPINES 🇵🇭

Minor Resolved View vendor source →

Rafiki experienced a minor incident on September 30, 2026, lasting 6h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 08:44 PM UTC
Resolved
Oct 01, 2026, 02:46 AM UTC
Duration
6h 2m
Detected by Pingoru
Sep 30, 2026, 08:44 PM UTC

Update timeline

  1. investigating Sep 30, 2026, 08:44 PM UTC

    Status: Investigating Transaction Performance: FULL OUTAGE Affected components All Banks (Full outage)

  2. monitoring Oct 01, 2026, 02:13 AM UTC

    Status: Monitoring Disbursements previously impacting all bank in THE PHILIPPINES 🇵🇭 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components All Banks (Operational)

  3. resolved Oct 01, 2026, 02:46 AM UTC

    Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other