Rafiki experienced a minor incident on October 1, 2026, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2026, 05:31 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components G-cash (Full outage)
- monitoring Oct 01, 2026, 07:20 PM UTC
Status: Monitoring Disbursements previously impacting G-cash in THE PHILIPPINES 🇵🇭 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components G-cash (Operational)
- resolved Oct 01, 2026, 08:20 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other