Rafiki experienced a minor incident on October 1, 2026, lasting 18h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2026, 05:04 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components MTN (Full outage)
- investigating Oct 01, 2026, 05:26 PM UTC
Status: Investigating We’re experiencing downtime processing ALL MoMo (MTN and Orange) transfers in Cameroon due to an outage with our partner. Kindly hold traffic while we work with our partner to resolve the issue. We’ll update you as soon as services are restored. Affected components Orange (Full outage) MTN (Full outage)
- resolved Oct 02, 2026, 11:09 AM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Other