Rafiki incident
Incident affecting All Telcos in CONGO-BRAZZAVILLE 🇨🇬
Rafiki experienced a minor incident on October 6, 2026 affecting All Telcos and All Telcos and 1 more component, lasting 3d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2026, 09:54 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components All Telcos (Full outage)
- investigating Oct 06, 2026, 09:58 PM UTC
Status: Investigating Dear valued client, We are experiencing downtime processing transactions to MTN in CONGO due to a partner outage. We advise that you hold traffic until this is resolved. We sincerely apologize for any inconvenience this downtime may have caused and appreciate your understanding and patience as we work to rectify the situation promptly. Thank you for your continued trust and partnership. Affected components All Telcos (Full outage)
- investigating Oct 09, 2026, 06:50 PM UTC
Status: Investigating Incident affecting both AIRTEL & MTN in CONGO-BRAZZAVILLE 🇨🇬 Affected components All Telcos (Full outage)
- resolved Oct 10, 2026, 09:02 AM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Partner Outage
- resolved Oct 10, 2026, 09:25 AM UTC
Status: Resolved Dear Valued Client, We are pleased to inform you that the CG MOMO service has been restored, and transfers are processing successfully. You may resume traffic as normal. Thank you for your understanding and continued support. We sincerely appreciate your patience throughout. Regards, Rafiki Operations Team. Affected components All Telcos (Operational)