Rafiki experienced a minor incident on October 18, 2026 affecting Fidelity Bank, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Fidelity Bank
Update timeline
- investigating Oct 18, 2026, 01:25 AM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Fidelity Bank (Full outage)
- resolved Oct 18, 2026, 04:47 AM UTC
Status: Resolved Dear valued client, We are glad to inform you that we are observing normal flows to Fidelity Bank in Nigeria. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components Fidelity Bank (Operational)