Rafiki experienced a minor incident on October 17, 2026 affecting Airtel and Airtel and 1 more component, lasting 15h 45m. The incident has been resolved; the full update timeline is below.
Affected components
AirtelAirtelAirtelAirtelAirtel
Update timeline
- investigating Oct 17, 2026, 03:11 PM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components Airtel (Full outage)
- resolved Oct 18, 2026, 06:57 AM UTC
Status: Resolved Dear valued client, We are glad to inform you that we are observing normal flows to Airtel in Tanzania. We are, however, still closely monitoring the situation and will update you in case of any anomalies. Please resume transaction processing. Thank you for your continued trust and partnership. Regards, Rafiki Operations Team. Affected components Airtel (Operational)