Rafiki experienced a minor incident on October 18, 2026, lasting 22h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 18, 2026, 01:35 AM UTC
Status: Investigating Transaction Performance: FULL OUTAGE Affected components All Telcos (Full outage)
- monitoring Oct 18, 2026, 11:00 PM UTC
Status: Monitoring Disbursements previously impacting MOBILE MONEY in GHANA 🇬🇭 are now fully OPERATIONAL 🟢. Please resume transaction processing if you haven't already ✅ We will continue to monitor performance before marking this incident as fully resolved. Affected components All Telcos (Operational)
- resolved Oct 18, 2026, 11:50 PM UTC
Status: Resolved This incident is now resolved ✅ Please resume transaction processing if you haven't already. Cause: Telco Outage