Radium incident

Incorrect Spending Limit Rejections

Resolved after 1 hour 58 minutes, affecting Models (Hal 1.0) and Models (Clarke 1.0) and 1 more, on November 2, 2026.

resolved Nov 02, 2026, 10:49 PM UTC

The issue causing requests to be incorrectly declined due to spending limits has been resolved. Models and API services are operating normally.

Started
Nov 02, 2026, 08:50 PM UTC
Resolved
Nov 02, 2026, 10:49 PM UTC
Duration
1h 58m
Detected by Pingoru
Nov 02, 2026, 08:50 PM UTC

Affected components

Models (Hal 1.0)Models (Clarke 1.0)Models (Tycho 1.0)API

Update timeline

  1. investigating Nov 02, 2026, 08:50 PM UTC

    We are currently experiencing intermittent issues that may cause requests to be declined incorrectly due to monthly spending limits, even when those limits have not been reached.

  2. resolved Nov 02, 2026, 10:49 PM UTC

    The issue causing requests to be incorrectly declined due to spending limits has been resolved. Models and API services are operating normally.

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