Rackspace Cloud Office incident
Email Delivery Issues- Resolved
Resolved after 2 hours 36 minutes, affecting Rackspace Email & Apps, on October 31, 2026.
Our Engineering team identified the cause and implemented corrective actions to restore normal service. Email delivery is now operating as expected, and we are continuing to monitor the environment to ensure stability.
Affected components
Update timeline
- investigating Oct 31, 2026, 03:52 PM UTC
We are aware of an issue impacting email delivery for some customers. Our Engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.
- resolved Oct 31, 2026, 06:28 PM UTC
Our Engineering team identified the cause and implemented corrective actions to restore normal service. Email delivery is now operating as expected, and we are continuing to monitor the environment to ensure stability.
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