RackNerd Outage History
RackNerd degraded · 1 active incident View live status →Pingoru has recorded 2,055 incidents for RackNerd: 1,271 in the last 12 months and 317 in the last 90 days.
Incidents, newest first
Minor October 23, 2025 OUTAGE - NYRN199KVM – New York Datacenter
Started Oct 23, 2025, 07:36 PM UTC· resolved Oct 23, 2025, 07:36 PM UTC
- resolved Oct 23, 2025, 07:36 PM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 23, 2025 OUTAGE - 7950XCHI303 – Chicago Datacenter
Started Oct 23, 2025, 05:11 PM UTC· resolved Oct 23, 2025, 05:11 PM UTC
- resolved Oct 23, 2025, 05:11 PM UTC
We are aware that 7950XCHI303 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 23, 2025 OUTAGE - 7950XASH102 – Ashburn Datacenter
Started Oct 23, 2025, 02:59 PM UTC· resolved Oct 23, 2025, 02:59 PM UTC
- resolved Oct 23, 2025, 02:59 PM UTC
We are aware that 7950XASH102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 23, 2025 OUTAGE - DAL144KVM – Dallas Datacenter
Started Oct 23, 2025, 02:05 PM UTC· resolved Oct 23, 2025, 02:05 PM UTC
- resolved Oct 23, 2025, 02:05 PM UTC
We are aware that DAL144KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 23, 2025 OUTAGE - SJ247KVM – San Jose Datacenter
Started Oct 23, 2025, 01:54 PM UTC· resolved Oct 23, 2025, 01:54 PM UTC
- resolved Oct 23, 2025, 01:54 PM UTC
We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 22, 2025 OUTAGE - CHIRYZEN101 – Chicago Datacenter
Started Oct 22, 2025, 03:11 PM UTC· resolved Oct 22, 2025, 03:11 PM UTC
- resolved Oct 22, 2025, 03:11 PM UTC
We are aware that CHIRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 21, 2025 OUTAGE - DAL143KVM – Dallas Datacenter
Started Oct 21, 2025, 07:11 PM UTC· resolved Oct 21, 2025, 07:11 PM UTC
- resolved Oct 21, 2025, 07:11 PM UTC
We are aware that DAL143KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 21, 2025 OUTAGE - CHI190KVM – Chicago Datacenter
Started Oct 21, 2025, 06:57 AM UTC· resolved Oct 21, 2025, 06:57 AM UTC
- resolved Oct 21, 2025, 06:57 AM UTC
We are aware that CHI190KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with CHI190KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor October 21, 2025 OUTAGE - NYRYZEN101 and NYRN189KVM – New York Datacenter
Started Oct 21, 2025, 05:27 AM UTC· resolved Oct 21, 2025, 05:27 AM UTC
- resolved Oct 21, 2025, 05:27 AM UTC
We are aware that NYRYZEN101 and NYRN189KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 21, 2025 OUTAGE- 7950XCHI301 – Chicago Datacenter
Started Oct 21, 2025, 12:25 AM UTC· resolved Oct 21, 2025, 12:25 AM UTC
- resolved Oct 21, 2025, 12:25 AM UTC
We are aware that 7950XCHI301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 20, 2025 OUTAGE - DC03LA131KVM – Los Angeles Datacenter
Started Oct 20, 2025, 02:20 PM UTC· resolved Oct 20, 2025, 02:20 PM UTC
- resolved Oct 20, 2025, 02:20 PM UTC
We are aware that DC03LA131KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 20, 2025 Outage - NYRN199KVM – New York Datacenter
Started Oct 20, 2025, 09:07 AM UTC· resolved Oct 20, 2025, 09:07 AM UTC
- resolved Oct 20, 2025, 09:07 AM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 19, 2025 OUTAGE - SJ253KVM – San Jose Datacenter
Started Oct 19, 2025, 12:52 PM UTC· resolved Oct 19, 2025, 12:52 PM UTC
- resolved Oct 19, 2025, 12:52 PM UTC
We are aware that SJ253KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ253KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.
Minor October 19, 2025 Partial Network Outage - San Jose Datacenter – San Jose Datacenter
Started Oct 19, 2025, 07:28 AM UTC· resolved Oct 19, 2025, 07:28 AM UTC
- resolved Oct 19, 2025, 07:28 AM UTC
We are aware that there is currently a partial network outage in our 'San Jose' datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly. UPDATE: This is now resolved except these two host-nodes "SJ255KVM" and "SJ167KVM". Please standby for more updates. UPDATE: This is resolved completely. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 19, 2025 OUTAGE - NYRN252KVM – New York Datacenter
Started Oct 19, 2025, 01:03 AM UTC· resolved Oct 19, 2025, 01:03 AM UTC
- resolved Oct 19, 2025, 01:03 AM UTC
We are aware that NYRN252KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 19, 2025 OUTAGE - SEA105KVM – Seattle Datacenter
Started Oct 19, 2025, 12:03 AM UTC· resolved Oct 19, 2025, 12:03 AM UTC
- resolved Oct 19, 2025, 12:03 AM UTC
We are aware that SEA105KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 18, 2025 OUTAGE - DE2000 Shared Hosting Server – Frankfurt Datacenter
Started Oct 18, 2025, 11:26 PM UTC· resolved Oct 18, 2025, 11:26 PM UTC
- resolved Oct 18, 2025, 11:26 PM UTC
We are aware that DE2000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 18, 2025 OUTAGE - CHI190KVM – Chicago Datacenter
Started Oct 18, 2025, 05:15 PM UTC· resolved Oct 18, 2025, 05:15 PM UTC
- resolved Oct 18, 2025, 05:15 PM UTC
We are aware that CHI190KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 17, 2025 OUTAGE - CHI155KVM – Chicago Datacenter
Started Oct 17, 2025, 03:59 PM UTC· resolved Oct 17, 2025, 03:59 PM UTC
- resolved Oct 17, 2025, 03:59 PM UTC
We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with CHI155KVM. Our team is investigating this further. UPDATE: An on-site datacenter engineer is currently working on this. It appears to be related to some failed hardware components on this node that will need to be replaced. We will provide additional information once available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 17, 2025 OUTAGE - NYRN199KVM – New York Datacenter
Started Oct 17, 2025, 11:37 AM UTC· resolved Oct 17, 2025, 11:37 AM UTC
- resolved Oct 17, 2025, 11:37 AM UTC
We are aware that NYRN199KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 17, 2025 OUTAGE - NYRN273KVM – New York Datacenter
Started Oct 17, 2025, 10:38 AM UTC· resolved Oct 17, 2025, 10:38 AM UTC
- resolved Oct 17, 2025, 10:38 AM UTC
We are aware that NYRN273KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 16, 2025 OUTAGE - SJ253KVM – San Jose Datacenter
Started Oct 16, 2025, 11:40 PM UTC· resolved Oct 16, 2025, 11:40 PM UTC
- resolved Oct 16, 2025, 11:40 PM UTC
We are aware that SJ253KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ253KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately. UPDATE: It appears that SJ253KVM is experiencing intermittent issues again. Our engineers are performing additional diagnostic tests to identify the root cause and to get to the bottom of this. We sincerely apologize for the continued issues with this, and we will work to implement a permanent resolution ASAP. Thank you for your extended patience while we work on this. UPDATE: This is resolved at this time, and we are optimistically monitoring the server to ensure of its stability going forward. We sincerely appreciate your patience and understanding as we worked to resolve this issue. If you still encounter any issues as of now, please open a support ticket and we'd be happy to assist. UPDATE: We are continuing to monitor SJ253KVM as it is showing persistent stability issues. Additionally, at this time, our senior engineering team has been engaged to perform a thorough investigation of the underlying cause. We will provide additional updates as soon as we know more, with the goal to implement a permanent resolution once and for all. Thank you again for your patience as we work through this. UPDATE: Thank you again for your extended patience. We believe this issue to now be fully resolved. Our team has also implemented additional measures and will continue monitoring closely. If you experience any issues from this point forward, please open a support ticket.
Minor October 16, 2025 Scheduled Maintenance - Amsterdam Datacenter – Amsterdam Datacenter
Started Oct 16, 2025, 04:51 AM UTC· resolved Oct 16, 2025, 04:51 AM UTC
- resolved Oct 16, 2025, 04:51 AM UTC
As previously communicated to affected customers via email back on October 2nd, Equinix will be performing a scheduled maintenance event in Amsterdam today between the period: Thursday, October 16th, 2025 – 05:00 to 17:00 UTC. Services hosted in Amsterdam may be unavailable during this period. Once Equinix has completed their work (which we are hopeful will be before the maintenance window is over), services will be restored as quickly as possible. Our team will be closely monitoring throughout this process and doing everything we can to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: We've been told that this maintenance is now being wrapped up, we should have services back online shortly. UPDATE: We are in the process of re-energizing our cabinets. UPDATE 16:49 UTC: At this time, all Amsterdam nodes are back online and fully operational, with the exception of AMS106KVM. We are awaiting confirmation from the on-site team to verify that AMS106KVM has been powered on correctly. Further updates will be provided regarding this node as soon as we have more information. UPDATE: All Amsterdam nodes are back online, including 'AMS106KVM'. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 14, 2025 OUTAGE - NYRN014KVM – New York Datacenter
Started Oct 14, 2025, 09:15 PM UTC· resolved Oct 14, 2025, 09:15 PM UTC
- resolved Oct 14, 2025, 09:15 PM UTC
We are aware that NYRN014KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Minor October 14, 2025 OUTAGE - NYRN252KVM – New York Datacenter
Started Oct 14, 2025, 06:02 PM UTC· resolved Oct 14, 2025, 06:02 PM UTC
- resolved Oct 14, 2025, 06:02 PM UTC
We are aware that NYRN252KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.