Resolved on October 17, 2025, affecting Chicago Datacenter.
We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with CHI155KVM. Our team is investigating this further. UPDATE: An on-site datacenter engineer is currently working on this. It appears to be related to some failed hardware components on this node that will need to be replaced. We will provide additional information once available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Affected components
Update timeline
- resolved Oct 17, 2025, 03:59 PM UTC
We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with CHI155KVM. Our team is investigating this further. UPDATE: An on-site datacenter engineer is currently working on this. It appears to be related to some failed hardware components on this node that will need to be replaced. We will provide additional information once available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
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