Resolved on December 18, 2024, affecting Dallas Datacenter.
As communicated via email to customers on node: 7950XDAL303 (one of our Ryzen nodes in Dallas), all VM's hosted on this node are currently being migrated to another hypervisor, in order to avoid extended downtime of troubleshooting the hardware issue with the node. We will update this status incident, once migrations have been complete. All data and VM's will be migrated intact and no IP changes will be necessary. UPDATE: This is now completed successfully.
Affected components
Update timeline
- resolved Dec 18, 2024, 03:45 AM UTC
As communicated via email to customers on node: 7950XDAL303 (one of our Ryzen nodes in Dallas), all VM's hosted on this node are currently being migrated to another hypervisor, in order to avoid extended downtime of troubleshooting the hardware issue with the node. We will update this status incident, once migrations have been complete. All data and VM's will be migrated intact and no IP changes will be necessary. UPDATE: This is now completed successfully.
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