RackNerd incident

Partial Network Outage in Los Angeles DC-02 Datacenter Location

Resolved on January 10, 2025, affecting Los Angeles DC-02.

resolved Jan 10, 2025, 08:29 PM UTC

We are currently investigating a partial network outage affecting our Los Angeles DC-02 location. Initial indications suggest this may be due to a BGP flap. Our upstream's network engineering team is actively working to identify and resolve the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. UPDATE: The partial network outage affecting our Los Angeles DC-02 location has been resolved, and services are now operating normally. Indications pointed to a BGP flap, which is actively being investigated by our upstream provider to prevent a future recurrence of the issue. We are closely monitoring the situation and will re-update this status incident if any new information or issues arise. In the meantime, we can consider this resolved. Please contact us if you are still experiencing any issues. Thank you for your patience and understanding.

Started
Jan 10, 2025, 08:29 PM UTC
Resolved
Jan 10, 2025, 08:29 PM UTC
Duration
–
Detected by Pingoru
Jan 10, 2025, 08:29 PM UTC

Affected components

Los Angeles DC-02

Update timeline

  1. resolved Jan 10, 2025, 08:29 PM UTC

    We are currently investigating a partial network outage affecting our Los Angeles DC-02 location. Initial indications suggest this may be due to a BGP flap. Our upstream's network engineering team is actively working to identify and resolve the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. UPDATE: The partial network outage affecting our Los Angeles DC-02 location has been resolved, and services are now operating normally. Indications pointed to a BGP flap, which is actively being investigated by our upstream provider to prevent a future recurrence of the issue. We are closely monitoring the situation and will re-update this status incident if any new information or issues arise. In the meantime, we can consider this resolved. Please contact us if you are still experiencing any issues. Thank you for your patience and understanding.

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