RackNerd incident

Scheduled Maintenance - SJ217KVM & SJ221KVM

Resolved on March 26, 2025, affecting San Jose Datacenter.

resolved Mar 26, 2025, 05:36 PM UTC

A scheduled maintenance window event is currently ongoing in our San Jose datacenter, impacting two physical host nodes (SJ217KVM & SJ221KVM). Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details. This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved. UPDATE: This is now completed. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Mar 26, 2025, 05:36 PM UTC
Resolved
Mar 26, 2025, 05:36 PM UTC
Duration
–
Detected by Pingoru
Mar 26, 2025, 05:36 PM UTC

Affected components

San Jose Datacenter

Update timeline

  1. resolved Mar 26, 2025, 05:36 PM UTC

    A scheduled maintenance window event is currently ongoing in our San Jose datacenter, impacting two physical host nodes (SJ217KVM & SJ221KVM). Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details. This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved. UPDATE: This is now completed. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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