RackNerd incident

Outage - DAL102KVM, DAL135KVM, DALRYZEN100, DAL107KVM, DALRYZEN101, DAL185KVM, DALRYZEN103

Resolved on April 12, 2025, affecting Dallas Datacenter.

resolved Apr 12, 2025, 05:50 AM UTC

We are aware that DAL102KVM, DAL135KVM, DALRYZEN100, DAL107KVM, DALRYZEN101, DAL185KVM, DALRYZEN103 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: The issue has been resolved with the exception of 5 nodes which are still offline: DAL102KVM, DAL135KVM, DAL107KVM, DAL185KVM, DALRYZEN103 UPDATE: The issue has been resolved with the exception of one node which is still offline: DAL102KVM UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Apr 12, 2025, 05:50 AM UTC
Resolved
Apr 12, 2025, 05:50 AM UTC
Duration
–
Detected by Pingoru
Apr 12, 2025, 05:50 AM UTC

Affected components

Dallas Datacenter

Update timeline

  1. resolved Apr 12, 2025, 05:50 AM UTC

    We are aware that DAL102KVM, DAL135KVM, DALRYZEN100, DAL107KVM, DALRYZEN101, DAL185KVM, DALRYZEN103 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: The issue has been resolved with the exception of 5 nodes which are still offline: DAL102KVM, DAL135KVM, DAL107KVM, DAL185KVM, DALRYZEN103 UPDATE: The issue has been resolved with the exception of one node which is still offline: DAL102KVM UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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