RackNerd incident

Partial Network Outage- San Jose Location

Resolved on May 23, 2025, affecting San Jose Datacenter.

resolved May 23, 2025, 07:35 AM UTC

We are aware that there is currently a partial network outage in our San Jose datacenter location, impacting some routes. We are currently looking into this further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
May 23, 2025, 07:35 AM UTC
Resolved
May 23, 2025, 07:35 AM UTC
Duration
–
Detected by Pingoru
May 23, 2025, 07:35 AM UTC

Affected components

San Jose Datacenter

Update timeline

  1. resolved May 23, 2025, 07:35 AM UTC

    We are aware that there is currently a partial network outage in our San Jose datacenter location, impacting some routes. We are currently looking into this further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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