RackNerd incident

Outage - DAL112KVM

Resolved on May 26, 2025, affecting Dallas Datacenter.

resolved May 26, 2025, 03:10 AM UTC

We are aware that DAL112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: We are still actively working on this node - it appears to be an issue with the power supply. We are working with the Dallas remote hands team to remedy this. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
May 26, 2025, 03:10 AM UTC
Resolved
May 26, 2025, 03:10 AM UTC
Duration
–
Detected by Pingoru
May 26, 2025, 03:10 AM UTC

Affected components

Dallas Datacenter

Update timeline

  1. resolved May 26, 2025, 03:10 AM UTC

    We are aware that DAL112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: We are still actively working on this node - it appears to be an issue with the power supply. We are working with the Dallas remote hands team to remedy this. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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