RackNerd incident
OUTAGE - CHI103KVM, CHI109KVM, CHI123KVM, CHI143KVM, CHI144KVM, and CHI157KVM
Resolved on July 30, 2025, affecting Chicago Datacenter.
We are aware that CHI103KVM, CHI109KVM, CHI123KVM, CHI143KVM, CHI144KVM, and CHI157KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: The issue has been resolved with the exception of one node which is still offline: CHI157KVM UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Affected components
Update timeline
- resolved Jul 30, 2025, 08:51 AM UTC
We are aware that CHI103KVM, CHI109KVM, CHI123KVM, CHI143KVM, CHI144KVM, and CHI157KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: The issue has been resolved with the exception of one node which is still offline: CHI157KVM UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
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