RackNerd incident

OUTAGE - NYRN212KVM and NYRN213KVM

Resolved on August 29, 2025, affecting New York Datacenter.

resolved Aug 29, 2025, 06:27 PM UTC

We are aware that NYRN212KVM and NYRN213KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This node, NYRN213KVM, is now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist. UPDATE: This node, NYRN212KVM, is also now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist.

Started
Aug 29, 2025, 06:27 PM UTC
Resolved
Aug 29, 2025, 06:27 PM UTC
Duration
–
Detected by Pingoru
Aug 29, 2025, 06:27 PM UTC

Affected components

New York Datacenter

Update timeline

  1. resolved Aug 29, 2025, 06:27 PM UTC

    We are aware that NYRN212KVM and NYRN213KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This node, NYRN213KVM, is now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist. UPDATE: This node, NYRN212KVM, is also now resolved. If you are still experiencing any issues, please open a support ticket and we'd be happy to assist.

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