RackNerd incident

OUTAGE - DAL175KVM and DAL174KVM

Resolved on October 25, 2025, affecting Dallas Datacenter.

resolved Oct 25, 2025, 10:13 AM UTC

We are aware that DAL175KVM and DAL174KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: The issue has been resolved with the exception of one node, which is still offline: DAL175KVM. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Oct 25, 2025, 10:13 AM UTC
Resolved
Oct 25, 2025, 10:13 AM UTC
Duration
–
Detected by Pingoru
Oct 25, 2025, 10:13 AM UTC

Affected components

Dallas Datacenter

Update timeline

  1. resolved Oct 25, 2025, 10:13 AM UTC

    We are aware that DAL175KVM and DAL174KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: The issue has been resolved with the exception of one node, which is still offline: DAL175KVM. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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