Resolved on November 10, 2025, affecting Seattle Datacenter.
We are currently investigating an issue affecting 4x physical host nodes in our Seattle location. It appears that the Power Distribution Unit (PDU) in the rack hosting the following nodes has failed and/or is experiencing issues: SEA163KVM SEA162KVM SEA118KVM SEA143KVM Our on-site team in Seattle is actively working to replace the PDU. During this process, customers with VPS services hosted on these nodes may experience periods of intermittent availability. We are doing our best to expedite the process, and minimize downtime as much as possible. We appreciate your patience and understanding while we work through this issue. Updates will be posted to this status incident event as more information becomes available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Affected components
Update timeline
- resolved Nov 10, 2025, 05:59 PM UTC
We are currently investigating an issue affecting 4x physical host nodes in our Seattle location. It appears that the Power Distribution Unit (PDU) in the rack hosting the following nodes has failed and/or is experiencing issues: SEA163KVM SEA162KVM SEA118KVM SEA143KVM Our on-site team in Seattle is actively working to replace the PDU. During this process, customers with VPS services hosted on these nodes may experience periods of intermittent availability. We are doing our best to expedite the process, and minimize downtime as much as possible. We appreciate your patience and understanding while we work through this issue. Updates will be posted to this status incident event as more information becomes available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
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