Resolved on December 4, 2025, affecting San Jose Datacenter.
We are aware that SJ254KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: We are still working on the issue with SJ254KVM. We will provide additional updates once available. UPDATE: A resolution strategy has been identified and put into motion (affected clients were sent an email with details). We will be closing out this status incident at this time, we remain available 24x7 to assist. Please feel free to reach out to us via support ticket if you have any questions.
Affected components
Update timeline
- resolved Dec 04, 2025, 10:59 AM UTC
We are aware that SJ254KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: We are still working on the issue with SJ254KVM. We will provide additional updates once available. UPDATE: A resolution strategy has been identified and put into motion (affected clients were sent an email with details). We will be closing out this status incident at this time, we remain available 24x7 to assist. Please feel free to reach out to us via support ticket if you have any questions.
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