RackNerd incident

OUTAGE - CHI109KVM, CHI144KVM, CHI157KVM

Resolved on December 10, 2025, affecting Chicago Datacenter.

resolved Dec 10, 2025, 02:18 PM UTC

We are aware that CHI109KVM, CHI144KVM, CHI157KVM are currently experiencing connectivity issues. We are currently looking into this nodes further and will provide additional updates on this matter once we have more information. UPDATE: The following host nodes ( CHI109KVM & CHI144KVM) are back online now. Please standby to get updates on the rest of the host node (CHI157KVM). UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Dec 10, 2025, 02:18 PM UTC
Resolved
Dec 10, 2025, 02:18 PM UTC
Duration
–
Detected by Pingoru
Dec 10, 2025, 02:18 PM UTC

Affected components

Chicago Datacenter

Update timeline

  1. resolved Dec 10, 2025, 02:18 PM UTC

    We are aware that CHI109KVM, CHI144KVM, CHI157KVM are currently experiencing connectivity issues. We are currently looking into this nodes further and will provide additional updates on this matter once we have more information. UPDATE: The following host nodes ( CHI109KVM & CHI144KVM) are back online now. Please standby to get updates on the rest of the host node (CHI157KVM). UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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