RackNerd incident

OUTAGE - DE7000-R Shared Hosting Server

Resolved on January 13, 2026, affecting Frankfurt Datacenter.

resolved Jan 13, 2026, 04:40 AM UTC

We are aware that the DE7000-R Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.

Started
Jan 13, 2026, 04:40 AM UTC
Resolved
Jan 13, 2026, 04:40 AM UTC
Duration
–
Detected by Pingoru
Jan 13, 2026, 04:40 AM UTC

Affected components

Frankfurt Datacenter

Update timeline

  1. resolved Jan 13, 2026, 04:40 AM UTC

    We are aware that the DE7000-R Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.

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