RackNerd incident

OUTAGE - LAXSSD5010nerd3DC02 and LAXSSD5011nerd3DC02

Resolved on January 14, 2026, affecting Los Angeles DC-02.

resolved Jan 14, 2026, 01:34 AM UTC

We are aware that LAXSSD5010nerd3DC02 and LAXSSD5011nerd3DC02 are currently experiencing connectivity issues. We are currently looking into these nodes further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.

Started
Jan 14, 2026, 01:34 AM UTC
Resolved
Jan 14, 2026, 01:34 AM UTC
Duration
–
Detected by Pingoru
Jan 14, 2026, 01:34 AM UTC

Affected components

Los Angeles DC-02

Update timeline

  1. resolved Jan 14, 2026, 01:34 AM UTC

    We are aware that LAXSSD5010nerd3DC02 and LAXSSD5011nerd3DC02 are currently experiencing connectivity issues. We are currently looking into these nodes further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.

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