Resolved on January 16, 2026, affecting San Jose Datacenter.
We are aware that SJ176KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: Our on-site datacenter team is actively looking into this node, as physical hardware intervention looks be required in order to resolve it. We hope to have a resolution on this within the next few hours. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Affected components
Update timeline
- resolved Jan 16, 2026, 09:53 PM UTC
We are aware that SJ176KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: Our on-site datacenter team is actively looking into this node, as physical hardware intervention looks be required in order to resolve it. We hope to have a resolution on this within the next few hours. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
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