RackNerd incident

OUTAGE - DUB107KVM

Resolved on February 9, 2026, affecting Dublin Datacenter.

resolved Feb 09, 2026, 09:40 PM UTC

We are aware that DUB107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: To ensure continued future stability with this host node, we will be submitting a remote hands request with the datacenter (Equinix Dublin) to have onsite technicians physically inspect the DUB107KVM server and from there, they will be able to perform any corrective measures accordingly. Based on the behavior observed, the recurring issues may be related to a physical hardware connection (such as a loose cable). As this requires physical intervention, resolution will depend on datacenter remote hands availability. The current estimated timeframe is a few hours from now. We will provide further updates as soon as the inspection has been completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Feb 09, 2026, 09:40 PM UTC
Resolved
Feb 09, 2026, 09:40 PM UTC
Duration
–
Detected by Pingoru
Feb 09, 2026, 09:40 PM UTC

Affected components

Dublin Datacenter

Update timeline

  1. resolved Feb 09, 2026, 09:40 PM UTC

    We are aware that DUB107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: To ensure continued future stability with this host node, we will be submitting a remote hands request with the datacenter (Equinix Dublin) to have onsite technicians physically inspect the DUB107KVM server and from there, they will be able to perform any corrective measures accordingly. Based on the behavior observed, the recurring issues may be related to a physical hardware connection (such as a loose cable). As this requires physical intervention, resolution will depend on datacenter remote hands availability. The current estimated timeframe is a few hours from now. We will provide further updates as soon as the inspection has been completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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