RackNerd incident

OUTAGE - CHI155KVM

Resolved on March 22, 2026, affecting Chicago Datacenter.

resolved Mar 22, 2026, 10:22 AM UTC

We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: After extensive troubleshooting and replacing several hardware components, we are nearing a resolution on this node and appreciate your patience. We will provide additional updates shortly. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Mar 22, 2026, 10:22 AM UTC
Resolved
Mar 22, 2026, 10:22 AM UTC
Duration
–
Detected by Pingoru
Mar 22, 2026, 10:22 AM UTC

Affected components

Chicago Datacenter

Update timeline

  1. resolved Mar 22, 2026, 10:22 AM UTC

    We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: After extensive troubleshooting and replacing several hardware components, we are nearing a resolution on this node and appreciate your patience. We will provide additional updates shortly. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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