RackNerd incident

OUTAGE - DUB109KVM

Resolved on April 15, 2026, affecting Dublin Datacenter.

resolved Apr 15, 2026, 10:50 AM UTC

We are aware that DUB109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 6:53 AM PDT: We are still actively working on troubleshooting the issue with DUB109KVM with the on-site technicians, ETA for resolution is the next 3-4 hours. UPDATE 1:30 PM PDT: We apologize for the delay; we are still actively working on implementing a permanent fix for this issue with the onsite team. As of now, we anticipate this should be fully resolved within the next 2 hours. Thank you for your continued patience. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Apr 15, 2026, 10:50 AM UTC
Resolved
Apr 15, 2026, 10:50 AM UTC
Duration
–
Detected by Pingoru
Apr 15, 2026, 10:50 AM UTC

Affected components

Dublin Datacenter

Update timeline

  1. resolved Apr 15, 2026, 10:50 AM UTC

    We are aware that DUB109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 6:53 AM PDT: We are still actively working on troubleshooting the issue with DUB109KVM with the on-site technicians, ETA for resolution is the next 3-4 hours. UPDATE 1:30 PM PDT: We apologize for the delay; we are still actively working on implementing a permanent fix for this issue with the onsite team. As of now, we anticipate this should be fully resolved within the next 2 hours. Thank you for your continued patience. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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