RackNerd incident

OUTAGE - SJ126KVM

Resolved on April 16, 2026, affecting San Jose Datacenter.

resolved Apr 16, 2026, 05:39 AM UTC

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ126KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

Started
Apr 16, 2026, 05:39 AM UTC
Resolved
Apr 16, 2026, 05:39 AM UTC
Duration
–
Detected by Pingoru
Apr 16, 2026, 05:39 AM UTC

Affected components

San Jose Datacenter

Update timeline

  1. resolved Apr 16, 2026, 05:39 AM UTC

    We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SJ126KVM. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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