RackNerd incident
Emergency Maintenance — Shared/Reseller Hosting Servers
Resolved on May 1, 2026.
We are performing an emergency kernel update across our shared and reseller hosting servers. Each server will be rebooted once during this maintenance. Reboots are being staggered to minimize impact. Affected services (websites, email, databases, cPanel) will be briefly unavailable while each server reboots and services come back online. We estimate less than 5-10 minutes of downtime per server. No customer action is required. We will post updates here as the rollout progresses. Thank you for your patience. UPDATE: Maintenance is now complete.
Update timeline
- resolved May 01, 2026, 06:17 PM UTC
We are performing an emergency kernel update across our shared and reseller hosting servers. Each server will be rebooted once during this maintenance. Reboots are being staggered to minimize impact. Affected services (websites, email, databases, cPanel) will be briefly unavailable while each server reboots and services come back online. We estimate less than 5-10 minutes of downtime per server. No customer action is required. We will post updates here as the rollout progresses. Thank you for your patience. UPDATE: Maintenance is now complete.
Your product runs on more than RackNerd
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services