RackNerd incident

OUTAGE - LAXSSD4003nerd6DC02, LAXSSD4025nerd6DC02, LAXSSD4043nerd6DC02, LAXSSD4044nerd6DC02, LAXSSD4050nerd6DC02, LAXSSD4001nerd6DC02, LAXSSD4000nerd6DC02 , LAXSSD4049nerd6DC02and LAXSSD4045nerd6DC02

Resolved on May 2, 2026, affecting Los Angeles DC-02.

resolved May 02, 2026, 03:03 AM UTC

We are aware that LAXSSD4003nerd6DC02 , LAXSSD4025nerd6DC02, LAXSSD4043nerd6DC02, LAXSSD4044nerd6DC02, LAXSSD4050nerd6DC02, LAXSSD4001nerd6DC02, LAXSSD4000nerd6DC02, LAXSSD4049nerd6DC02 and LAXSSD4045nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with LAXSSD4003nerd6DC02, LAXSSD4045nerd6DC02, LAXSSD4050nerd6DC02, LAXSSD4000nerd6DC02, LAXSSD4025nerd6DC02, LAXSSD4044nerd6DC02, LAXSSD4001nerd6DC02, LAXSSD4049nerd6DC02 and LAXSSD4043nerd6DC02 . Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

Started: May 02, 2026, 03:03 AM UTC
Resolved: May 02, 2026, 03:03 AM UTC
Duration: –
Detected by Pingoru: May 02, 2026, 03:03 AM UTC

Affected components

Los Angeles DC-02

Update timeline

resolved May 02, 2026, 03:03 AM UTC

We are aware that LAXSSD4003nerd6DC02 , LAXSSD4025nerd6DC02, LAXSSD4043nerd6DC02, LAXSSD4044nerd6DC02, LAXSSD4050nerd6DC02, LAXSSD4001nerd6DC02, LAXSSD4000nerd6DC02, LAXSSD4049nerd6DC02 and LAXSSD4045nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with LAXSSD4003nerd6DC02, LAXSSD4045nerd6DC02, LAXSSD4050nerd6DC02, LAXSSD4000nerd6DC02, LAXSSD4025nerd6DC02, LAXSSD4044nerd6DC02, LAXSSD4001nerd6DC02, LAXSSD4049nerd6DC02 and LAXSSD4043nerd6DC02 . Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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