RackNerd incident

OUTAGE - LAXSSD4000nerd6DC02,LAXSSD4003nerd6DC02,LAXSSD4001nerd6DC02,LAXSSD4025nerd6DC02,LAXSSD4043nerd6DC02,LAXSSD4044nerd6DC02,LAXSSD4045nerd6DC02,LAXSSD4049nerd6DC02, and LAXSSD4050nerd6DC02

Resolved on May 4, 2026, affecting Los Angeles DC-02.

resolved May 04, 2026, 12:15 PM UTC

We are aware that LAXSSD4000nerd6DC02,LAXSSD4003nerd6DC02,LAXSSD4001nerd6DC02,LAXSSD4025nerd6DC02,LAXSSD4043nerd6DC02,LAXSSD4044nerd6DC02,LAXSSD4045nerd6DC02,LAXSSD4049nerd6DC02, and LAXSSD4050nerd6DC02 are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started: May 04, 2026, 12:15 PM UTC
Resolved: May 04, 2026, 12:15 PM UTC
Duration: –
Detected by Pingoru: May 04, 2026, 12:15 PM UTC

Affected components

Los Angeles DC-02

Update timeline

resolved May 04, 2026, 12:15 PM UTC

We are aware that LAXSSD4000nerd6DC02,LAXSSD4003nerd6DC02,LAXSSD4001nerd6DC02,LAXSSD4025nerd6DC02,LAXSSD4043nerd6DC02,LAXSSD4044nerd6DC02,LAXSSD4045nerd6DC02,LAXSSD4049nerd6DC02, and LAXSSD4050nerd6DC02 are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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