Resolved on June 2, 2026, affecting Los Angeles Datacenter.
We have identified the root cause of the recent recurring issues affecting host node DC03LA182KVM to be related to a faulty motherboard. Our on-site team is actively replacing the motherboard at this time. In addition, we are proactively replacing all RAM in the node as an added precaution. These hardware replacements are expected to resolve the repeated instability and reboot issues observed on this node. We sincerely apologize for the inconvenience this has caused and appreciate your patience while our team completes the necessary hardware replacement and verification work. UPDATE: The motherboard and RAM replacement has been completed for node DC03LA182KVM. This is now back online.
Affected components
Update timeline
- resolved Jun 02, 2026, 04:29 PM UTC
We have identified the root cause of the recent recurring issues affecting host node DC03LA182KVM to be related to a faulty motherboard. Our on-site team is actively replacing the motherboard at this time. In addition, we are proactively replacing all RAM in the node as an added precaution. These hardware replacements are expected to resolve the repeated instability and reboot issues observed on this node. We sincerely apologize for the inconvenience this has caused and appreciate your patience while our team completes the necessary hardware replacement and verification work. UPDATE: The motherboard and RAM replacement has been completed for node DC03LA182KVM. This is now back online.
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