RackNerd incident
OUTAGE - CHI170KVM, CHI178KVM, CHI179KVM, CHI176KVM, CHI172KVM, CHI171KVM, CHI169KVM, CHI174KVM, CHI175KVM, CHI177KVM, CHI200KVM
Resolved on July 4, 2026, affecting Chicago Datacenter.
We are aware that CHI170KVM, CHI178KVM, CHI179KVM, CHI176KVM, CHI172KVM, CHI171KVM, CHI169KVM, CHI174KVM, CHI175KVM, CHI177KVM, CHI200KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 6:22 PM PDT: This is still actively being worked on by the Chicago onsite datacenter team. It appears to be an outage confined to a single rack and the issue is being investigated. We will provide additional updates once available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Affected components
Update timeline
- resolved Jul 04, 2026, 11:09 PM UTC
We are aware that CHI170KVM, CHI178KVM, CHI179KVM, CHI176KVM, CHI172KVM, CHI171KVM, CHI169KVM, CHI174KVM, CHI175KVM, CHI177KVM, CHI200KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE 6:22 PM PDT: This is still actively being worked on by the Chicago onsite datacenter team. It appears to be an outage confined to a single rack and the issue is being investigated. We will provide additional updates once available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
Your product runs on more than RackNerd
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services