RackNerd incident

OUTAGE - 7950XSJ301& 7950XSJ302

Resolved on August 6, 2026, affecting San Jose Datacenter.

resolved Aug 06, 2026, 05:35 PM UTC

We are aware that 7950XSJ301 & 7950XSJ302 are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. 7950XSJ302 has now been restored and is back online. Our team is continuing to investigate connectivity issues affecting 7950XSJ301. We will provide additional updates as soon as more information becomes available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with 7950XSJ301. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

Started
Aug 06, 2026, 05:35 PM UTC
Resolved
Aug 06, 2026, 05:35 PM UTC
Duration
–
Detected by Pingoru
Aug 06, 2026, 05:35 PM UTC

Affected components

San Jose Datacenter

Update timeline

  1. resolved Aug 06, 2026, 05:35 PM UTC

    We are aware that 7950XSJ301 & 7950XSJ302 are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. 7950XSJ302 has now been restored and is back online. Our team is continuing to investigate connectivity issues affecting 7950XSJ301. We will provide additional updates as soon as more information becomes available. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with 7950XSJ301. Our team is investigating this further. UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

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