RackNerd incident
Investigating Unexpected Reboots and Shutdowns -- CHI126KVM
Resolved on August 11, 2026, affecting Chicago Datacenter.
We are aware of recent reboots and unexpected shutdowns affecting VPS instances hosted on the node: CHI126KVM (one of our KVM VPS host nodes in Chicago). Our team is actively investigating a possible hardware-related issue with this node in coordination with our remote-hands team in Chicago. We will share additional information and updates through this status-page incident as soon as it becomes available. We apologize for any disruption and appreciate your patience. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.
Affected components
Update timeline
- resolved Aug 11, 2026, 02:42 AM UTC
We are aware of recent reboots and unexpected shutdowns affecting VPS instances hosted on the node: CHI126KVM (one of our KVM VPS host nodes in Chicago). Our team is actively investigating a possible hardware-related issue with this node in coordination with our remote-hands team in Chicago. We will share additional information and updates through this status-page incident as soon as it becomes available. We apologize for any disruption and appreciate your patience. UPDATE: This is now resolved. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist.
Your product runs on more than RackNerd
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services