RackNerd incident

Outage - SEA145KVM

Resolved on August 21, 2026, affecting Seattle Datacenter.

resolved Aug 21, 2026, 06:18 AM UTC

We are aware that SEA145KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SEA145KVM. Our team is investigating this further. UPDATE: We are continuing to monitor SEA145KVM as it is showing persistent stability issues. Additionally, at this time, our senior engineering team has been engaged to perform a thorough investigation of the underlying cause. We will provide additional updates as soon as we know more, with the goal to implement a permanent resolution once and for all. Thank you again for your patience as we work through this. UPDATE 7:51 AM PDT: The engineers are still working on the issue with SEA145KVM. We will provide additional updates once available. UPDATE 6:00 PM PDT: A resolution strategy has been identified and put into motion (affected clients were sent an email with details). We will be closing out this status incident at this time, we remain available 24x7 to assist. Please feel free to reach out to us via support ticket if you have any questions.

Started
Aug 21, 2026, 06:18 AM UTC
Resolved
Aug 21, 2026, 06:18 AM UTC
Duration
–
Detected by Pingoru
Aug 21, 2026, 06:18 AM UTC

Affected components

Seattle Datacenter

Update timeline

  1. resolved Aug 21, 2026, 06:18 AM UTC

    We are aware that SEA145KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist. UPDATE: We are seeing a recurrence of the previous issues with SEA145KVM. Our team is investigating this further. UPDATE: We are continuing to monitor SEA145KVM as it is showing persistent stability issues. Additionally, at this time, our senior engineering team has been engaged to perform a thorough investigation of the underlying cause. We will provide additional updates as soon as we know more, with the goal to implement a permanent resolution once and for all. Thank you again for your patience as we work through this. UPDATE 7:51 AM PDT: The engineers are still working on the issue with SEA145KVM. We will provide additional updates once available. UPDATE 6:00 PM PDT: A resolution strategy has been identified and put into motion (affected clients were sent an email with details). We will be closing out this status incident at this time, we remain available 24x7 to assist. Please feel free to reach out to us via support ticket if you have any questions.

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