RackNerd incident

Emergency Migration - DUB109KVM

Resolved on September 10, 2026, affecting Dublin Datacenter.

resolved Sep 10, 2026, 04:35 PM UTC

Due to recent hardware issues affecting DUB109KVM, we are performing an emergency migration of all affected VPS instances to another healthy node: DUB114KVM. We anticipate that troubleshooting and resolving the hardware issues with the original node will require additional time, so we are moving services to a healthy host node to maintain stability. All VPS data and configurations will be preserved, and no data loss is expected. Each VPS will experience a brief interruption while its migration is performed, generally lasting less than 15 minutes per VM. Customers will receive an email once their individual VPS migration is complete. We apologize for the disruption and appreciate your patience as we complete these migrations. We will update this incident once all affected services have been migrated. UPDATE: This has been successfully completed.

Started
Sep 10, 2026, 04:35 PM UTC
Resolved
Sep 10, 2026, 04:35 PM UTC
Duration
–
Detected by Pingoru
Sep 10, 2026, 04:35 PM UTC

Affected components

Dublin Datacenter

Update timeline

  1. resolved Sep 10, 2026, 04:35 PM UTC

    Due to recent hardware issues affecting DUB109KVM, we are performing an emergency migration of all affected VPS instances to another healthy node: DUB114KVM. We anticipate that troubleshooting and resolving the hardware issues with the original node will require additional time, so we are moving services to a healthy host node to maintain stability. All VPS data and configurations will be preserved, and no data loss is expected. Each VPS will experience a brief interruption while its migration is performed, generally lasting less than 15 minutes per VM. Customers will receive an email once their individual VPS migration is complete. We apologize for the disruption and appreciate your patience as we complete these migrations. We will update this incident once all affected services have been migrated. UPDATE: This has been successfully completed.

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