RackNerd incident

Scheduled Maintenance - San Jose Datacenter

Resolved on September 18, 2026, affecting San Jose Datacenter.

resolved Sep 18, 2026, 02:53 PM UTC

As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: SJ238KVM, SJ239KVM, SJ240KVM, SJ244KVM, SJ245KVM, SJ247KVM, SJ234KVM, SJ237KVM, SJ241KVM, SJ242KVM, SJ243KVM, SJ246KVM, SJ274KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Started
Sep 18, 2026, 02:53 PM UTC
Resolved
Sep 18, 2026, 02:53 PM UTC
Duration
–
Detected by Pingoru
Sep 18, 2026, 02:53 PM UTC

Affected components

San Jose Datacenter

Update timeline

  1. resolved Sep 18, 2026, 02:53 PM UTC

    As previously communicated to affected customers via email, the following nodes will be undergoing a scheduled maintenance window shortly: SJ238KVM, SJ239KVM, SJ240KVM, SJ244KVM, SJ245KVM, SJ247KVM, SJ234KVM, SJ237KVM, SJ241KVM, SJ242KVM, SJ243KVM, SJ246KVM, SJ274KVM Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption. We will update this status incident once the maintenance window is fully completed. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

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