R2Capital incident

Elevated error rate

Resolved after 2 hours 41 minutes, on November 11, 2026.

resolved Nov 11, 2026, 02:06 PM UTC

This incident has been resolved. All API requests are operating normally. We are putting additional safeguards in place to prevent a recurrence.

Started
Nov 11, 2026, 11:25 AM UTC
Resolved
Nov 11, 2026, 02:06 PM UTC
Duration
2h 41m
Detected by Pingoru
Nov 11, 2026, 11:25 AM UTC

Update timeline

  1. investigating Nov 11, 2026, 11:25 AM UTC

    We are investigating elevated error rates affecting some API requests.

  2. investigating Nov 11, 2026, 01:35 PM UTC

    Error rates have returned to normal and the affected API requests are recovering. We are continuing to monitor.

  3. identified Nov 11, 2026, 01:57 PM UTC

    We have identified the cause of the elevated error rates as an isolated issue affecting one part of our infrastructure. The affected component has recovered, and API requests are being processed normally again.

  4. monitoring Nov 11, 2026, 01:57 PM UTC

    The underlying issue has been resolved and error rates have returned to normal. We are actively monitoring to confirm the service remains fully stable.

  5. resolved Nov 11, 2026, 02:06 PM UTC

    This incident has been resolved. All API requests are operating normally. We are putting additional safeguards in place to prevent a recurrence.

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