Resolved after 2 hours 14 minutes, affecting Qwilr App and Blueprint API, on June 4, 2018.
Service has been restored and we're monitoring the database to make sure everything is stable.
Affected components
Update timeline
- investigating Jun 04, 2018, 09:30 AM UTC
Some customers are unable to access their account. We’re aware of the issue and are working on it urgently. We’re really sorry to be holding you up today! Please know our engineering team is working hard to get everything up and running and we will update you ASAP with the latest information.
- investigating Jun 04, 2018, 09:30 AM UTC
Some customers are unable to access their account. We’re aware of the issue and are working on it urgently. We’re really sorry to be holding you up today! Please know our engineering team is working hard to get everything up and running and we will update you ASAP with the latest information.
- identified Jun 04, 2018, 10:11 AM UTC
Update: We have identified the issue and it is being caused by a third party service we rely on. We are working with their team to fix the issue.
- monitoring Jun 04, 2018, 10:53 AM UTC
Service has been restored and we're monitoring the database to make sure everything is stable.
- resolved Jun 04, 2018, 11:44 AM UTC
This incident has been resolved.
Your product runs on more than Qwilr
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services