Qwilr incident

Servers are experiencing slow response times

Resolved after 22 minutes, affecting Published Qwilr Pages and Qwilr App and 1 more, on June 5, 2018.

resolved Jun 05, 2018, 04:52 AM UTC

There was an issue with a particular database field not being indexed, resulting in long query times. The field is now indexed and response times are back to normal

Started
Jun 05, 2018, 04:29 AM UTC
Resolved
Jun 05, 2018, 04:52 AM UTC
Duration
22m
Detected by Pingoru
Jun 05, 2018, 04:29 AM UTC

Affected components

Published Qwilr PagesQwilr AppBlueprint API

Update timeline

  1. investigating Jun 05, 2018, 04:29 AM UTC

    Users may experience pages loading slowly. We are currently investigating a fix to get response times back to normal

  2. resolved Jun 05, 2018, 04:52 AM UTC

    There was an issue with a particular database field not being indexed, resulting in long query times. The field is now indexed and response times are back to normal

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